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Mission Statement
"The Mission of Huron Valley Ambulance is to provide
acces-sible, high quality prehospital
health care services to the
people and organizations we serve
in southeast and south central Michigan".
Our Vision
"Excellence,
innovation and collaboration in prehospital health care".
Our Values
- Excellence in knowledge and
service
- People and diversity
- Dignity and privacy
- Ethical behavior and integrity
- Compassion
- Innovation
- Staff development and teamwork
- Inclusiveness and collaboration
Our Goals
Service Area
- To provide emergency paramedic ambulance service in selected
communities in Southeast and South Central Michigan (our Primary
Service Area).
- To provide elective ambulance transportation and other mobile
health care services in our Primary Service Area, and in adjacent
communities when economically feasible (our Secondary Service Area).
- Directly, or in collaboration with others, to provide ambulance
and other mobile health care services in areas outside of our
primary and secondary service areas, only to the extent necessary to
provide for a secure economic base, or to provide for improved
services to our primary service area.
Quality Assurance and Responsibility
- Through direct provision, or through collaboration with others,
HVA shall assume a leadership role in assuring that high quality
ambulance and mobile health care services are available and
responsive to our community needs.
- To emphasize quality assurance activities which will maintain and
improve the quality of care and patient satisfaction.
Employee Growth
- To promote an atmosphere which allows employees to grow, both
personally and professionally.
- To provide an atmosphere in which our staff has input towards
organizational policies and direction.
- To maintain a leadership position, within the private ambulance
industry, in the areas of total compensation and quality of work
life for our employees.
- To foster a rewarding and enjoyable environment for our volunteer
staff.
- To make every reasonable effort to utilize women and minority
group employees in all fields and at all levels of employment or
participation, in proportion to the availability of minority group
members and women in the population of our Primary Service Area.
Health Education and Promotion
- To provide programs aimed at preventing and treating injuries and
illness, in order to improve the health status of the community.
- To maintain an effective communication program which promotes our
Mission, Goals, Purpose and nonprofit status.
Cost Effectiveness
- To apply cost effective measures, which will insure the efficient
and productive use of available resources, while maintaining a
market competitive price structure.
Diversification
- To pursue diversified options in order to develop alternatives to
improve the current delivery mode and to provide a stable financial
base. Such diversification may include opportunities in the
medical transportation, transportation, public safety and health
care fields.
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